Client Support Program

Impact Connections is a social care organization dedicated to bridging gaps in social services through personalized case management, streamlined care coordination, resource navigation, and impactful advocacy. Our mission is to empower underserved communities by addressing systemic barriers to essential resources and promoting stability, self-sufficiency, and holistic well-being.

We provide virtual case management and resource navigation services using a data-driven approach:

• Enrollment & Assessment – We assess individual needs using our Quality of Life Score, identifying key challenges in housing, healthcare, finances, and transportation.

• Personalized Support – Our Guides (social workers) create custom action plans and match individuals with appropriate services.

• Ongoing Care Coordination – We streamline service access using our OneApp System, which automates applications, tracks progress, and eliminates redundant paperwork.

We offer four core services:

• Case Management – Personalized support from licensed social workers to help individuals overcome barriers and build long-term stability.

• Care Coordination – Seamlessly connects individuals with healthcare systems, housing agencies, and financial assistance programs.

• Resource Navigation – Our Community Resource Marketplace helps members access tailored services based on their Quality of Life Score.

• Advocacy & Education – Includes renter education, financial literacy, and resource fairs to amplify community voices and promote self-sufficiency.

Our services are designed for:

• Individuals facing challenges in accessing essential resources (housing, healthcare, financial assistance, etc.).

• Government agencies, healthcare providers, and community organizations looking to improve service delivery for their clients.

• Social workers and case managers seeking streamlined solutions for care coordination.

No, Impact Connections is not a healthcare provider, but we work closely with healthcare systems to ensure individuals receive the medical, behavioral, and social services they need. Our focus is on case management and connecting individuals to resources.

• Fully Virtual – Our services are 100% accessible online, eliminating geographic barriers.

• Data-Driven Approach – We use a Quality of Life Score to personalize support and ensure efficient resource allocation.

• Innovative Technology – Our OneApp System automates applications, tracks progress, and reduces paperwork by 40%.

• Holistic Support – We don’t just refer individuals to services; we provide ongoing guidance, advocacy, and education.

Yes! We actively collaborate with:

• Healthcare systems – To improve care transitions and patient support.

• Government agencies – To enhance public resource accessibility.

• Community organizations – To expand outreach and support underserved populations.

If you’re interested in partnering with Impact Connections, contact us here.

Impact Connections offers a variety of service packages based on individual and organizational needs. Some services may be covered through government or nonprofit funding, while others may have a subscription model for ongoing case management. For pricing details, reach out to us here.